Help Center (FAQ)
1. About Babystyle
BabyStyle works tirelessly with the very best factories and designers from around the globe to bring you both innovative and contemporary designs, along with some more traditional and classical looking designs.
We have a brand philosophy of creating sensibly priced award winning products that really have the wow factor whilst never compromising on incredibly high standards of safety and control for you and your child.
With our extensive range of award winning and compelling products, I am sure you will find the ideal solution for all your baby’s needs.
We provide next day delivery for all in stocked items and orders will be delivered between 9am and 10pm, Mon to Sat, not including public holidays.
Local shipping in Singapore via Courier: A fee of $6 for purchases above $60. Free courier services for purchase above $60.
Overseas Shipment: Do email us at firstname.lastname@example.org with product and shipping location. We will provide you with a quotation with the approximate lead-time required.
Delivery with assembly: Product(s) will be assembled and demonstrated during deliveries when possible for local deliveries.
What are the available modes of payment?
For online purchases: We currently accept interbank transfers from most major banks.
Our bank account number:
Please send your information to us at email@example.com in the following format after payment has been made:
2. Bank Reference Number
3. Date & Time
For in store purchases: We accept cash in local currency and most major credit cards.
What if I am unable to complete payment?
You may visit the following shop front / show room to experience the strollers first-hand or purchase additional accessories:
Address: 3 Upper Aljunied Link Block B #01-04 Joo Seng Warehouse
Opening Hours: Mondays - Fridays from 10am - 6pm (excluding PH)
1. Bove by Spring Maternity
3 Temasek Boulevard
Suntec City Mall Tower 4
4. Exchanges & Returns
For online purchases:
We accept returns or exchanges if the item purchased is defective. All exchanges would have to be for items of the same value or higher. If you encounter a defect item, please contact us at firstname.lastname@example.org with your invoice, name of the product and image of defect/ reason for return. Do ensure the items returned are in its original packaging, with parts and accessories for goods return within 7 days after delivery.
The exchange can be made at our office: 3 Upper Aljunied Link Block B #01-04 Joo Seng Warehouse.
For in store purchases: (make reference to Bove’s in store exchange/return policy)
- Chasis and seat frames: 24 consecutive months
- Seat fabrics, carrycot, accessories and PVC raincover: 6 consecutive months
- The warranty only applies to original purchaser and is non-transferable.
- Register your Egg at: ___
For more details on the Egg warranty: http://eggstroller.com/wp-content/uploads/2015/03/Egg_warranty.pdf
- Register your Hybrid at: ___
For more details on the Hybrid warranty: ______
All prices stated in this website are in Singapore dollars.
7. Standards & Accreditation
All BabyStyle products have the appropriate British Standards accreditation and European standards where applicable. Babystyle UK Ltd. Registered in England No. 03714347.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
- What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.