Help Center (FAQ)

BabyStyle works tirelessly with the very best factories and designers from around the globe to bring you both innovative and contemporary designs, along with some more traditional and classical looking designs.

We have a brand philosophy of creating sensibly priced award winning products that really have the wow factor whilst never compromising on incredibly high standards of safety and control for you and your child.

With our extensive range of award winning and compelling products, I am sure you will find the ideal solution for all your baby’s needs.

Other BabyStyle products include the Egg Stroller, Hybrid stroller, and Oyster Zero (coming soon). For more information, stay tune to www.babystyle.sg or email us at admin@babystyle.sg.

We provide next day delivery for all in stocked items and orders will be delivered between 9am and 10pm, Mon to Sat, not including public holidays.

Local shipping in Singapore via Courier: A fee of $6 for purchases above $60. Free courier services for purchase above $60.

Overseas Shipment: Do email us at admin@babystyle.sg with product and shipping location. We will provide you with a quotation with the approximate lead-time required.

Delivery with assembly: Product(s) will be assembled and demonstrated during deliveries when possible for local deliveries.

What are the available modes of payment?

For online purchases: We currently accept interbank transfers from most major banks.

Our bank account number:

 

Please send your information to us at admin@babystyle.sg in the following format after payment has been made:

1. Name
2. Bank Reference Number
3. Date & Time
4. Amount

For in store purchases: We accept cash in local currency and most major credit cards.

What if I am unable to complete payment?

You may visit the following shop front / show room to experience the strollers first-hand or purchase additional accessories:

Head office

1. BabyStyle
Address: 3 Upper Aljunied Link Block B #01-04 Joo Seng Warehouse
Hotline:
Email: admin@babystyle.sg
Opening Hours: Mondays - Fridays from 10am - 6pm (excluding PH)

Retailer :

1. Bove by Spring Maternity
3 Temasek Boulevard
Suntec City Mall Tower 4
#02-728/729/730

For online purchases:

We accept returns or exchanges if the item purchased is defective. All exchanges would have to be for items of the same value or higher. If you encounter a defect item, please contact us at admin@babystyle.sg with your invoice, name of the product and image of defect/ reason for return. Do ensure the items returned are in its original packaging, with parts and accessories for goods return within 7 days after delivery.

The exchange can be made at our office: 3 Upper Aljunied Link Block B #01-04 Joo Seng Warehouse.

 

For in store purchases: (make reference to Bove’s in store exchange/return policy)

Egg Stroller

- Chasis and seat frames: 24 consecutive months

- Seat fabrics, carrycot, accessories and PVC raincover: 6 consecutive months

- The warranty only applies to original purchaser and is non-transferable.

- Register your Egg at: ___
For more details on the Egg warranty: http://eggstroller.com/wp-content/uploads/2015/03/Egg_warranty.pdf

- Register your Hybrid at: ___
For more details on the Hybrid warranty: ______

All prices stated in this website are in Singapore dollars.

All BabyStyle products have the appropriate British Standards accreditation and European standards where applicable. Babystyle UK Ltd. Registered in England No. 03714347.

This privacy policy sets out how BabyStyle Direct uses and protects any information that you give BabyStyle Direct when you use this website. BabyStyle Direct is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. BabyStyle Direct may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

- Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

- What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.